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International Orders Interested in Becoming a Dealer? Read our Return Policy

RETURNS & WARRANTIES

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Your product will be guaranteed for 1 year with warranty. If the unit is found to be defective, return it to us, we will either repair or replace for a new unit.
We can repair any items held over 1 year and all items that were damaged. Once received, we'll review the item and get back to you with free estimate.
If you are not completely satisfied with our product, notify us within 30 days upon receiving the product to exchange for an item(s) of similar value or more.
You can return the item within 30 days of receiving the order for a full store credit and use it for the next purchase. Your store credit will never expire.
Because of the nature of the product, refund is only allowed if you notify us within 48 hrs upon receiving the order with any problems. (SCS is not responsible for any shipping charges). Please test the items immediately upon receiving.
PLEASE NOTE: Each party pays for the shipping one way and it is the responsibility of the shipper for any damage or loss that might occur during shipping. SCS will take care of the returns promptly but we do not use expedited shipping service for returning back any packages unless it is requested by the customer. (extra shipping charge)

Also, all returns for exchange, store credit and refund must include all other pertaining accessories and in original condition.
 
Before you order

See our fact sheet.
View our shipping policy.

Returns and refunds

Learn how to return an item.
Check our return & refund policy.
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Spy Cameras Specialists, Inc.
T: 845-369-1777
F: 845-369-0888
E-Mail: info@spycameras.com
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